The Hire Guys Wangara

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Wangara9409 3344

FAQs

FREQUENTLY ASKED QUESTIONS

Q?

Do you do one way hires?

A.

Unfortunately we don't do one way hires.All items must be returned to the store that they were hired from.

Q?

What are your trading hours?

A.

Monday to Friday - 7am to 5pm
Saturday - 7:30am to 4pm
Sundays & Public Holidays - 7:30am to 12 noon

Q?

Do I need to clean the equipment before returning it?

A.

We clean the items after every hire. Vacuums need emptying before returning and earthmoving machines need to have large amounts of soils removed before returning.

Q?

What forms of identification do to you accept?

A.

WA drivers licence. Otherwise 3 forms of ID ie. passport or utility invoices (water corp/water power) with your name and address on them.

Q?

What payment methods do you accept?

A.

Cash, EFTPOS,Credit Card and cheque to pre approved customers.

Q?

Are you fully insured?

A.

Yes, we are comprehensively insured.

Q?

What happens if I have a problem or a fault with the equipment?

A.

We are just a phone call away. If you have any problems with the item hired please call immediately and we can work with you to solve the issue.

Q?

Do you check and service your equipment regularly?

A.

All of our equipment is cleaned, serviced, tested and documented after each hire.

Q?

What happens if I want to keep the equipment for longer than I have booked it out?

A.

Give us a call and we can check to see if its available for you to extend your hire.

Q?

If I hire two items does it include two delivery charges?

A.

We have a tilt tray for deliveries which can hold multiple items so you will only have 1 delivery charge and 1 pick up charge.