Question 1

Do you do one way hires?

Accepted Answer

Unfortunately we don't do one way hires. All items must be returned to the store that they were hired from.

Question 2

What are your trading hours?

Accepted Answer

Monday to Friday - 7am to 5pm. Saturday - 7:30am to 1pm. Sundays & Public Holidays - 7:30am to 12 noon.

Question 3

Do I need to clean the equipment before returning it?

Accepted Answer

We clean the items after every hire. Vacuums need emptying before returning and earthmoving machines need to have large amounts of soils removed before returning.

Question 4

What forms of identification do to you accept?

Accepted Answer

WA drivers licence. Otherwise 3 forms of ID ie. passport or utility invoices (water corp/water power) with your name and address on them.

Question 5

What payment methods do you accept?

Accepted Answer

Cash, EFTPOS,Credit Card and cheque to pre approved customers.

Question 6

Are you fully insured?

Accepted Answer

Yes, we are comprehensively insured.

Question 7

What happens if I have a problem or a fault with the equipment?

Accepted Answer

We are just a phone call away. If you have any problems with the item hired please call immediately and we can work with you to solve the issue.

Question 8

Do you check and service your equipment regularly?

Accepted Answer

All of our equipment is cleaned, serviced, tested and documented after each hire.

Question 9

What happens if I want to keep the equipment for longer than I have booked it out?

Accepted Answer

Give us a call and we can check to see if its available for you to extend your hire.

Question 10

If I hire two items does it include two delivery charges?

Accepted Answer

We have a tilt tray for deliveries which can hold multiple items so you will only have 1 delivery charge and 1 pick up charge.

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